HongKongCupid Help Help Center home page
  1. HongKongCupid Help
  2. Desktop
  3. Site Requirements and Technical Issues

Articles in this section

  • I'm not receiving emails from HongKongCupid.com
  • I'm receiving an error, where can I get more help?
  • How do I enable cookies?
  • How do I update and enable Java?
  • How do I update my Internet browser?
  • I keep receiving the message "Your session has timed out"
  • HongKongCupid.com is blocked by my Internet Service Provider (ISP)
  • What browser and system settings do I need to use HongKongCupid.com?
  • How do I clear my cache?

I'm receiving an error, where can I get more help?

If you are experiencing an issue using our site and you are not able to resolve it after referring to this Member Help area, you can contact us for further assistance.

Please ensure you supply as much information as possible about the issue you are experiencing so we can assist you.

Have more questions? Submit a request
Return to top

Related articles

  • How do I update and enable Java?
  • I'm receiving an error, where can I get more help?
HongKongCupid Help
العربية Dansk Deutsch Español Français Italiano 日本語 한국어 Nederlands Norsk Português Русский Svenska 简体中文 繁體中文