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  3. Site Requirements and Technical Issues

Articles in this section

  • I'm not receiving emails from HongKongCupid.com
  • I'm receiving an error, where can I get more help?
  • How do I enable cookies?
  • How do I update and enable Java?
  • How do I update my Internet browser?
  • I keep receiving the message "Your session has timed out"
  • HongKongCupid.com is blocked by my Internet Service Provider (ISP)
  • What browser and system settings do I need to use HongKongCupid.com?
  • How do I clear my cache?

What browser and system settings do I need to use HongKongCupid.com?

HongKongCupid.com requires the following in order to work correctly:
  • Latest version of your internet browser: Click here
  • Java updated and enabled: Click here
  • Cookies enabled: Click here
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Related articles

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  • How do I clear my cache?
  • What is the cost of premium membership?
  • How do I add or change my match preferences?
  • How do I login to the site?
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